Question 1

Can I order just one week to try it out?

Accepted Answer

This is a meal subscription service so once you are signed up you are billed weekly. You can easily cancel or suspend your subscription anytime.

Question 2

What happens if I am away one week or on holiday?

Accepted Answer

Simply send me an email and I can suspend your subscription anytime

Question 3

What happens when I cancel with payments?

Accepted Answer

Because this is a subscription service you are billed one week in advance. So from the day you cancel you will get that following weeks food and then your plan will be over.

Question 4

How many servings is each meal?

Accepted Answer

Each plan has 1 serving size per dish. Our Family subscription is 9 servings total

Question 5

How many menu options do I have for each week?

Accepted Answer

You have 3 delicious and very nourishing menu options. You will pick your meal quantities based on your meal subscription plan.

Question 6

Does this plan work for Vegetarians or Vegans?

Accepted Answer

YES! There is a selection when you are ordering and we are able to make all of your dishes to suit this dietary preference!

Question 7

I am a celiac, can I do this plan?"

Accepted Answer

All of Nourished To-Go meals are gluten free!! If you have any food allergies we do everything we can to make sure your food is safe! We are working in another food facility so we DO NOT guarantee any allergies. But we are very careful when creating your food.

Question 8

Do each of the meals include animal protein?

Accepted Answer

Yes! We use high quality meats in most of our dishes however there are always options to select a plant based protein instead.

Question 9

Is everything organic?

Accepted Answer

At the moment we focus on local, whole, real food. We do not use only organic but a lot of our menu is organic. Quality ingredients are very important to us and we strive to use the top quality foods we can find.

Question 10

When do I order my food?

Accepted Answer

The new menu will be emailed to you every Wednesday. It will also be up for viewing on the members page. You should have your order in by Friday at 12pm latest.

Question 11

What happens if I don’t get my order in on time?

Accepted Answer

Don’t worry! If you miss submitting your form before Friday at noon, we choose your meals for you! If your subscription comes with 3 meals, we choose 1 of each meal, if your subscription comes with 5 meals, we give you 2 of each animal protein meal, and one of the vegetarian options.

Question 12

What if I can’t pick up my order?

Accepted Answer

We offer local delivery to Shawnigan Lake, Cobble Hill, Duncan and Millbay for an extra 10$ charge. You pay this at time of drop off or you can pay here.

Question 13

How can I find the members page?

Accepted Answer

Once you have subscribed you will be provided the password to access the members page. Click to access the members page now.

Question 14

What happens if it says SOLD OUT when I go to join?

Accepted Answer

We are only accepting a limited amount of people each week and this is to assure the quality of the service and food. We are constantly managing it and making sure we are able to offer you the best food service we can. If you see the SOLD OUT pop up make sure you enter your email address to be contacted as soon as a space opens up!

Frequently Asked Questions